We looking for Contact Centre Agents that hasn't participated on the YES Programme, with  Matric certificate (Grade 12 Relevant B. Degree / diploma an added advantage Relevant contact centre certification an added advantage, with Minimum of 2 years’ experience within a customer service  driven environment Knowledge of Contact Centre technologies and Experience working with government service.

Ability to deal with demanding customers and escalations

Energetic and motivating individual

Problem Solving

Teamwork

Adaptable to changing business priorities

Customer excellence

Developing self

Time Management

1. Matric certificate (Grade 12) 
2. Relevant B. Degree / diploma 
3. Relevant contact centre certification an added advantage

• Minimum of 2 years’ experience within a customer service or financial services driven environment
• Knowledge of Contact Centre technologies
• Experience working with government service queries 
• Contact Centre Exprience

Excellent command of English Language(Written)

May Be Required To Multitask.

Must pass the screening tests.