We are urgently looking for 5 call centre agents to be based at our head office in Midrand

• Take inbound Calls
• Log all calls

• Excellent Communication Skills, Analytical Skills, Presentation skills, Computer literacy.

• Problem Solving Skills, Product and System Knowledge.

1. Matric certificate (Grade 12) –
2. Relevant Degree / diploma an added advantage –
3. Relevant contact center certification an added advantage

• Minimum of 2 years’ experience within a customer service or financial services driven environment
• Knowledge of Contact Centre technologies
• Experience working with government service queries 

• Ability to deal with demanding customers and escalations
• Energetic and motivating individual
• Problem Solving
• Teamwork
• Adaptable to changing business priorities
• Customer excellence
• Developing self