We are urgently looking for 30 contact centre agents who has completed a minimum NQF Level 6 in Finance / Accounting and Business Management.

• Take inbound Calls
• Log all calls

• Excellent Communication Skills, Analytical Skills, Presentation skills, Computer literacy.

• Problem Solving Skills, Product and System Knowledge.

• Matric certificate (Grade 12)
• Relevant Degree / diploma in Finance / Accounting and Business Management
• Relevant contact center certification an added advantag

• Minimum of 2 years’ experience within a customer service or financial services driven environment
• Knowledge of Contact Centre technologies
• Experience working with government service queries 
• Compensation Fund and Unemployment Insurance Fund experience will be and added advantage 

• Ability to deal with demanding customers and escalations
• Energetic and motivating individual
• Problem Solving
• Teamwork
• Adaptable to changing business priorities
• Customer excellence
• Developing self