We are building a next-gen, itinerary planning platform designed to fundamentally change how travel is sold, packaged, and fulfilled.

The core of the product is an automated itinerary engine that understands a traveller’s budget, preferences, group size, timing, and interests, and then dynamically assembles bookable itineraries in minutes by plugging directly into hotel and lodge inventory systems via APIs.

We are looking for a senior Product Manager with deep tourism domain expertise to help design, structure, and operationalise this system from the ground up to be based at our Midrand Offices.

Key Responsibilities:

•  Design and lead the product architecture for an AI-driven itinerary planner
•  Define how traveller inputs (budget, preferences, routing, seasonality, activities) translate into structured, bookable itineraries

 Map and document:

•  Hotel vs lodge pricing models (dynamic vs fixed)
•  Commission structures across inbound agents, outbound agents, and direct-to-guest models
•  Inventory management systems used by hotels, lodges, and safari operators
•  Design a centralised inventory and pricing database that integrates with:
•  PMS systems
•  Channel managers
•  Booking engines
•  Supplier APIs

 Work closely with BA’s and engineering teams to:

•  Define API requirements
•  Structure data schemes
•  Service levels
•  Ensure pricing, availability, and rules are handled correctly
•  Help define commercial rules around:
•  Currency conversion
•  Payment flows
•  Deposit structures
•  Cancellation policies
•  Commission allocation
•  Contribute strategic insight on seasonality, demand patterns, and pricing behaviour across Southern Africa and the Indian Ocean Islands 
• Required Experience & Expertise
•  Minimum 5 years’ experience in senior tourism, product, or distribution roles

 Deep, practical understanding of:

•  Inbound and outbound travel agent ecosystems
•  Commission and margin structures
•  Hotel pricing (dynamic yield-based models)
•  Safari lodge pricing (seasonal, fixed-rate models)

 Strong knowledge of:

•  Hotel PMS and inventory systems
•  Channel managers and booking engines
•  How availability, rates, and restrictions are managed and distributed
•  Proven exposure to Southern Africa and Indian Ocean destinations, including:
•  South Africa, Botswana, Namibia, Zambia, Zimbabwe
•  Mozambique, Seychelles, Mauritius, Tanzania, Kenya

 Strong working knowledge of:

•  Exchange control considerations
•  Cross-border payments
•  Payment safety, fraud prevention, and reconciliation systems

 Understanding of:

•  High / shoulder / low season by region
•  Political, regulatory, and operational nuances that impact travel
•  What Will Set You Apart
•  Existing supplier and operator relationships across Africa and the islands

 Experience working on or alongside:

•  Travel tech platforms
•  Online booking engines
•  Distribution or aggregation models
•  Ability to think in systems, rules, and automation, not just manual processes
•  Commercially minded, with a clear understanding of margin protection and scalability
•  Comfortable operating in a fast-moving, build-from-zero environment
•  Why This Role Matters
•  The traditional safari and Africa travel model does not scale because itinerary creation is manual, slow, and consultant-dependent. This role exists to remove that bottleneck entirely.

 Your work will directly shape a platform capable of:

•  Producing itineraries in minutes, not days
•  Scaling globally without linear headcount growth
•  Capturing value that currently leaks through intermediaries

• Matric
• Relevant National Diploma or Degree 
• AI certificate 
• Releveant Development qualification

• Minimum 5 years’ experience in senior tourism, product, or distribution roles