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JOB SPECIFICATION - ACTIVE VACANCY
Job RefAlt_Ope_213
Job TitleField Support Engineer (Western Cape)
Vacancy Closing Date2026-09-25
Position Start Date2026-09-28
CountrySouth Africa
CompanyAlteram Solutions (AS)
ExecOperations
Position LocationWestern Cape
Employment EquityNot Applicable
Annual Income (Cost To Company)Market Related
Job Type Contract
Duration of Contract 1-2 Yrs
Overview Of Role

We are urgently looking for IT Field Support Engineers to be based in the Western Cape (Western Cape CBD; Worsester; Boland; Stellenbosch; Vredendal and Beaufort).

Its essential that the applicat must have a Valid Drivers Lisence and own car.

Responsibilities

Desktop support,

Hardware and software troubleshooting,Windows, Microsoft Office, Active Directory,

Basic networking,

Printer support,

ITSM systems,

Call management,

SLA compliance, and excellent verbal, written and listening skills.

Qualification

Matric
CompTIA A+
CompTIA N+

Experience

Minimum 2 years’ experience in a Desktop environment
Exposed to computer hardware and software, operating systems like Windows 10
PC and Network Troubleshooting

Personal Characteristics

Customer service orientation, effective communication, problem-solving,
accountability, teamwork, time management, attention to detail, adaptability,
professionalism, resilience, initiative and reliability.

Take Note

Due to the mobile nature of this role and the requirement to provide on-site support across multiple
facilities, the successful candidate must possess a valid Code 8 driver’s licence and have access to
their own reliable transport.