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JOB SPECIFICATION - ACTIVE VACANCY
Job RefAlt_Ope_225
Job TitleField Support Engineer (Eastern Cape - Mthatha)
Vacancy Closing Date2026-10-23
Position Start Date2026-11-01
CountrySouth Africa
CompanyAlteram Solutions (AS)
ExecOperations
Position LocationEastern Cape - Mthatha - OR Tambo District)
Employment EquityNot Applicable
Annual Income (Cost To Company)Market Related
Job Type Contract
Duration of Contract 0-1 Yrs
Overview Of Role

We are urgently looking for a Field Suppor tEngineer to be based in Eastern Cape - Mthatha (OR Thambo District)

Responsibilities

 Verbal and written communication skills
 Listening skills
 Problem analysis and problem solving
 Customer service orientation
 Organisational skills
 Solid analytical and troubleshooting skills specific to software related issues.
Strong customer service skills.

Qualification

 Matric
 Bachelor’s degree / National Diploma or equivalent in IT
 Comptia A+
Comptia N+

Experience

 Minimum 2 years’ experience in a Desktop environment
 Exposed to computer hardware and software, operating systems like Windows 10
PC and Network Troubleshooting

 PC and Network Troubleshooting

Personal Characteristics

 Strong consumer and product awareness
 Good organisational and planning skills with ability to use own initiative
 The ability to work under pressure and to meet deadlines
 High attention to detail and accuracy
 Self-motivation
 Ability to be a team player
 Relationship building
 Strong learning agility
 Team player, knowledge sharing and learning
 Systems thinking
 Detail & quality oriented
 Excellent verbal and written communication skills including effective listening skills.
 Solid analytical and troubleshooting skills specific to software related issues.
Strong customer service skills.